Grocery Store FAQs
Yes! We offer case quantities and wholesale pricing on select products.
Whether you’re stocking up for your home, business, office or an upcoming event, our team will be happy to assist with larger orders and available wholesale options.
We do our best to keep our inventory up to date. However, due to in-store stock levels, an item may occasionally become unavailable after your order is placed.
If this happens, we will contact you as soon as possible. You may choose a suitable replacement, or we can remove the unavailable item from your order.
Absolutely. If you have a preferred brand, size or specific product in mind, send us the details or a product link and we'll check availability and sourcing options for you.
Yes. We can assist with bulk quantities and special orders for individuals, businesses, organizations and government offices. Contact us with the items and quantities required and we'll be happy to assist.
Absolutely! You can order online and pick up in store. Once your order has been fulfilled you will receive a notification via email alerting you that your order is ready for pickup.
Yes! Browse available products, add your items to your cart and place your order directly through our website.
Yes! Gift cards are available for purchase. Please contact one of our store representatives for additional information.
We currently accept U.S. dollars, cheques and bank transfers. For online grocery orders, customers may pay by cash upon pickup or by bank transfer prior to pick up or upon arrival.
Payment for online orders can be made by cash upon pickup or by bank transfer, either prior to pick-up or upon arrival.
If paying by bank transfer, our team will provide the necessary banking information to complete your payment.
Yes. We accept authorized Purchase Orders. A valid PO must be submitted when the order is placed, and the value of the goods ordered must not exceed the approved PO amount. If the final order exceeds the original PO value, an updated Purchase Order will be required before the order can be completed.
Yes. Delivery of bulk orders and heavy items is available for an additional fee, generally ranging from $25–$75, depending on the size of the order, location, accessibility, stairs, and other delivery requirements. Please contact us for a delivery quote.
Just let us know what you’re looking for! One of our representatives will be happy to assist. If we don’t currently carry the item, we can source it for you whenever possible.
The process is simple:
Send us the details, photo, specifications or a link to the item you're looking for. We can source the item, provide a quotation and, once approved, handle the purchasing and shipping process for you. This item will be added to the online store collection for future purchasing.
We’re open:
Monday - Friday from 9:00a.m. to 6:00p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
Holidays: 10:00 a.m. – 2:00 p.m.
Sunday: Closed
Holiday hours may vary. Please check our latest updates for any changes.